![]() What are the areas of the business that need to be recovered, including personnel as well as physical and SaaS infrastructure?.What are our company’s SLA requirements to our customers?.Define Your Disaster Recovery Plan.Īs you develop your disaster recovery plan, make sure you answer the following questions: If you’ve identified Salesforce as a critical component of your business, then it’s important to define your disaster recovery plan to account for any Salesforce data loss or data corruption. The survey results also show that 69% of respondents say their company may be at significant risk of user-inflicted data loss–a number which is likely to increase as more employees continue to work remotely due to the current global crisis. According to the 2020 State of Salesforce Data Protection survey results, hundreds of companies said that they could not maintain business continuity if they lost their most critical Salesforce data, which included things like customer information, accounts, opportunities, and contracts. How does the Salesforce platform fit into a business continuity plan? Numerous companies rely on Salesforce to keep track of their critical business data. ![]()
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